Nelson & Associates Recruiting & Outplacement

http://www.foodrecruiter.com/    email:  nelson@foodrecruiter.com

P.O. Box 2686  Kirkland, WA. 98083    (425)823-0956

SERVING THE RECRUITING NEEDS OF THE FOOD MANUFACTURING INDUSTRY

Senior Quality Technical Manager

 

A.      BASIC FUNCTION:  Manage, coordinate, and administer all functions of the plant Quality Department, while serving as a resource to achieve the plant objectives of safety, quality, efficiency, productivity, customer service, and regulatory compliance and demonstrating continuous improvements. Responsible to lead Rehab Technical Services to support Sunrise strategic intent in the Power market.

 

B.      PRINCIPAL JOB DUTIES & RESPONSIBILITIES:  Provide major communication link between operations and engineering to assure proper product development and specifications. Review quality problems with appropriate personnel and direct action required for correcting defects.  Work with engineering to develop engineering process validations, product and component test methods, inspection guidelines and quality system procedures. (10%)

·         Manage sampling inspection, and testing of received parts, components, and materials to determine conformance to standards. (10%)

·         Develop the plant quality framework that includes integration of quality systems meeting ISO and all regulatory requirements (35%)

·         Manage the internal audit and validation processes to include data analysis and corrective action reporting to establish consistent adherence to systems and support troubleshooting by the plant

·         Establish and lead a quality staff with skills and abilities to become a true service organization to support the plant in training and technical troubleshooting to achieve plant and company goals. (25%)

·         Manage customer and company feedback related to Technical Service, evaluating root-cause and establishing appropriate training, process and programs to minimize satisfaction issues and costs to the customer and/or the company. (15%) 

·         Development of diagnostic, decision-support, and trouble-shooting

·         Training and technical documentation and/or protocols 

·         Evaluation of root-cause and coordination cross-functionally regarding “No Fault Found” determinations related to returns

·         Field support for technical product investigation and/or resolution as required (personally or by members of the Tech Service staff) (5%)

 

 

C.      REQUIRED SKILLS AND EXPERIENCE

·         Bachelor’s degree (B.S.) from four-year college or university required; minimum of five years of quality/engineering related experience and/or training. Experience in supervision and management of personnel.

·         ASQ Quality Management certification and Six Sigma certification preferred.

·         Ability to read, analyze and interpret journals, engineering blueprints and drawings, and governmental regulations. Ability to write reports and effectively present information.

·         Ability to work with mathematical concepts.  Ability to solve practical and complex problems of a technical nature and deal with a variety of concrete variables in situations where only limited standardization exists.