Nelson
& Associates Recruiting & Outplacement
http://www.foodrecruiter.com/ email:
kayc@foodrecruiter.com
P.O.
Box 2686 Kirkland, WA. 98083 (425)823-0956
SERVING THE RECRUITING NEEDS
OF THE FOOD MANUFACTURING INDUSTRY
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v
position Overview
Responsible for planning, managing and improving this Company’s overall Quality Program. This includes: Establishing, training, and enforcing quality standards, monitoring daily performance, applying and monitoring performance standards, identifying and resolving problems related to quality from raw materials to finished products and ensuring that all the parameters are established within safe and efficient guidelines. Evaluate deviations, determine root causes, develop corrective actions and process improvements; train, and implement procedures that improve quality, safety, efficiencies, and KPI’s.
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Essential Functions
Safety and Regulatory
1.
Enforce Company Safety Policies and actively
participate in the Safety Committee Program, this includes assuring the
following occur monthly: department QA safety meetings, corrective actions
implemented from department safety observations, participation in monthly
departmental safety audits, participation in Safety Committee Meetings and
Safety Board; support the Human Resources department to maintain a healthy and
safe work environment.
2.
Support the Human Resources efforts in the
creation of a work environment where employees are treated fairly with respect
and dignity. Create a work culture that
promotes open direct communication with employees avoiding the need for
collective bargaining.
3.
Ensure that all
direct reports are continually trained in equipment safety and safety
guidelines, continually perform safety risk management assessments to eliminate
and/or minimize safety hazards and continually look for methods to improve
working conditions as they relate to ergonomics, air quality, work environment
etc.
4.
Ensure compliance
with all government regulations and permits and interact with government
officials and other regulatory agencies in regards to safety and quality.
5.
Participate in, and
lead where necessary, all Quality Regulatory Audits, including FDA, WSDA and
other third party quality audits. Develop and implement corrective actions.
Quality
Assurance
6. Establish and maintain quality standards and
develop new standards for continued quality improvement.
7. Maintain, monitor and improve the sanitation
program.
8. Develop short and long range operating strategies
for the department.
9. Establish or assist in establishing raw material
standards in conjunction with Purchaser an R&D by studying manufacturing
and engineering requirements; conferring and negotiating with suppliers;
devising test methods and procedures to assure quality.
10. Work with vendors to assure supplies meet QA
specifications and corrective actions are developed and implemented when
deviations occur.
11. Establish and ensure all testing methods are
followed and that continuous improvement is pursued.
12. Develop and participate in the auditing process
for the plant and co-pack facilities.
13. Monitor daily production efficiencies and provide
improvement/solutions to productivity roadblocks and continually improve
downtime issues.
14. Ensure all production meets quality standards.
15. Work with Production and Warehousing to evaluate
aging inventory, disposition and follow through with dispositions in a timely
manner.
16. Manage Sanitation Program and assure its
effectiveness and efficiency to positively impact product quality.
17. Assure a solid Quality Hold Program. Work with
Production to establish disposition and completion of disposition of Hold
product.
18. Ensure the up-date, development and/or creation of
manuals and/or standards in areas where needed. Establish a review program to evaluate documentation and improve
and/or create were necessary.
19. Prepare product and process quality reports,
analyze and summarize information and trends. Implement corrective actions and
process improvements based on trends.
20. Analyze customer complaint trends relating to
quality; provide feedback to Operations on trends and corrective actions to
reduce complaints and recurring complaints.
21. Develop, maintain, and improve forms, documents,
SOP’s and reports.
22. Manage Waste Water Process and improvements.
23. Manage Water Treatment Process and improvements.
24. Manage Janitorial program.
25. Work with Manufacturing Planner, Warehouse,
Maintenance, Logistics and Production Managers and supervisors to improve plant
processes.
26. Support R&D with trials, specifications,
procedures and launches.
27. Work on projects and special assignments as
assigned or initiated.
Productivity
28. Monitor KPI’s, trend monthly and ensure the
department meets and/or exceeds goals.
29. Ensure effective preventive and corrective
maintenance is conducted on all Operations’ equipment that affects quality.
30. Support Production, Maintenance and Warehousing
where needed for process improvements and implementation.
Budget
31. Develop departmental budget in conjunction with Director
of Technical Services and work continually to improve and/or deliver to budget
or better than budget.
32. Provide month end variance reports and
explanations for actual expenses vs. budget.
33. Perform monthly analysis of variances for QA
budget line items. Correlate analysis to variable budget based on cases
produced and product mix. Create action
plans for cost control, cost avoidance, cost reduction and improve cost per
case.
34. Take leadership in monitoring and analyzing
shrinkage, yields, efficiencies and waste related to the department and
continually reduce losses and implement corrective action.
35. Monitor, track and trend control and improve QA
overtime. Assure staffing is efficient and effective based on cases produced.
Co-Packing
and Process Improvement
36. Travel to co-packers to assure TalkingRain
requirements, specifications and product quality are met.
37. Establish relationships with co-packers.
38. Work with and support Co-pack Manager and
Technical Services Supervisor.
39. Participate and contribute to co-pack program.
40. Assist co-pack operations’ departments in the
development and improvement of manufacturing processes.
41. Assist co-packer, where needed, in regards to
Quality Holds of TR products and dispositions.
Leadership
& Development
42. Create, implement and monitor a training and
development system for direct personnel; Develop team with succession planning
in mind.
43. Ensure all hourly personnel are cross-trained and
on a path to certification.
44. Assure adequate staffing and employee turn-around
in the QA department through motivation, scheduling, hiring, transferring, and
terminating, as appropriate.
45. Contribute to hourly staff semi-annual performance
reviews; assure timely and constructive.
46. Establish goals, identify priorities, provide
direction, supply the necessary tools and resources, and recognize
accomplishments in a timely manner.
47. Create a collaborative work environment that
encourages participation and debate.
48. Drive the pursuit of excellence by consistently
and fairly holding all members accountable.
49. Work with all departments, (Accounting,
Maintenance, Sales and Marketing, Human Resources, Customer Service, R&D)
to maintain and improve efficient inter-departmental communication.
50. Encourage and promote a positive, productive
atmosphere in which co-workers benefit from your knowledge, skill and
leadership style.
51. Represent Company with a high level of integrity
and professionalism; lead by example.
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interaction
Reports To: Director of Technical
Services
Supervises: One supervisor and indirectly all QA Personnel (technicians and
janitors).
Works with: All departments of Company
and many departments at co-packers and vendors.
Travels: Travel ~25% of time to
establish relationships with co-packers and vendors to assure quality and
continuous improvement.
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proficiencies
1.
Excellent written
and oral communication skills.
2.
Strong leadership
skills; collaborative leadership style.
3.
Ability to respond
effectively to sensitive inquiries or complaints and ability to maintain
confidentiality of sensitive information.
4.
Ability to take
initiative and prioritize tasks; good time-management, organizational,
problem-prevention and problem-solving skills.
5.
Ability to prepare
concise action plans and presentations.
6.
Excellent
interpersonal skills with the ability to work effectively with individuals and
groups at all organization levels; ability to work independently and as part of
a team.
7.
Strong analytical
ability with active listening skills.
8.
Ability to work
accurately with close attention to detail.
9.
Willingness and flexibility
to adapt to changing business needs and deadlines.
10.
Exhibit a
professional, business like appearance and demeanor.
v Education
and Experience
1.
Chemistry, Organic Chemistry,
Biochemistry, Food Science or related science degree required.
2.
At least five (5)
years of QA experience in a food manufacturing environment in a supervisory
role.